The full 209-page report takes an in-depth look at why each winner was successful.  It also looks at industry trends and provides further information about CLI methodology and its data source, NVES.

This report uses a table format to show CLI, Emotional Delivery, Advocacy, and Loyalty scores for every vehicle in the study.

A PDF of the official CLI press release from November 14, 2016.

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Customer Love Index (CLI) Report Documents

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