One of the hottest issues in the automotive industry is the consumer adoption of cutting-edge technological advancements in both safety...

San Diego, California: November 30, 2017 – What is Love? Every brand wants to be loved by their customers. The challenge is in how to...

San Diego, California: July 20, 2017 – Several new or redesigned models are leaders in Total Quality while the gracefully-aging Tesla...

Many in automotive circles have proclaimed a gloomy outlook for the automotive industry’s future due to social media, cell phones and...

San Diego, California: June 16, 2016 – Domestic automotive manufacturers won more Total Quality Awards than their foreign competitors,...

San Diego — “Love” is the holy grail of the customer experience. Strategic Vision research shows that true advocacy and brand loyalty...